The Service Consultant: Principles of Service Management and Ownership, 2nd Edition - Instructor Resources (Answer Key + Test Bank + PowerPoint Presentations)
Download Instructor Resources ofThe Service Consultant: Principles of Service Management and Ownership, 2nd Edition - Instructor Resources (Answer Key + Test Bank + PowerPoint Presentations)
Multiple FormatsPlease note that by purchasing this product, you will only receive instructor resources related to the book. This product does not include the book itself.
by Ronald A. Garner, C. William Garner
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Format: Multiple FormatsLanguage: EnglishEdition: 2Publisher: Cengage LearningPublication Date of the Electronic Edition: 2013
Designed to prepare readers for a successful career as an automotive service consultant, THE SERVICE CONSULTANT: PRINCIPLES OF SERVICE MANAGEMENT AND OWNERSHIP, Second Edition teaches readers how to maximize profits and improve customer satisfaction in an automotive business.
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