Download Instructor Resources of Human Resources Management in the Hospitality Industry, 2nd Edition - Instructor Resource
Multiple Formats Please note that by purchasing this product, you will only receive instructor resources related to the book. This product does not include the book itself. by David K. Hayes, Jack D. Ninemeier
Information
Format: Multiple Formats Language: English Edition: 2 Publisher: Wiley Publication Date of the Electronic Edition: 2015
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ISBN: 9781118988503, 1118988507, 9781119128540, 1119128544
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Description
Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.
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Delivery time: Maximum 24 hours